The company is aming to deal with. Giving 5 out of 5 because of their customer service I barely had the umbrella up for a few minutes when the top snapped, I sent a picture to the manufacturer and they were aming to work with, Right away the either offered full refund or a replacement, but i just didnt have time as my mother in law has skin cancer and needed an umbrella for the outdoors ASAP, so i had to get another one. The manufacturer mentioned they would refund me and for me to just throw away the umbrella that i had. Very efficient, and great customer service. Thank You!
Great Product, just not for me
The company is aming to deal with. Giving 5 out of 5 because of their customer service I barely had the umbrella up for a few minutes when the top snapped, I sent a picture to the manufacturer and they were aming to work with, Right away the either offered full refund or a replacement, but i just didnt have time as my mother in law has skin cancer and needed an umbrella for the outdoors ASAP, so i had to get another one. The manufacturer mentioned they would refund me and for me to just throw away the umbrella that i had. Very efficient, and great customer service. Thank You!