We received this chair broken, which is not necessary the sellers fault. It could have happened during shipping. I wrote to the company to find out what could be done. At first they replied that they did not have anything to send me to fix the chair. This being a 300.00 chair, I do not want to have it on my patio looking like this, it ruins the look of the entire chair. After another email the seller did refund the entire cost of the chair! This was actually more than we expected for the seller to do and we are extremely pleased. So with this being said, we will order another chair and hopefully it will arrive in tact! We did sit in the chair and it is extremely study and comfortable. A BIG BIG Thank you! to the seller for making this right!
this is a great chair, but
We received this chair broken, which is not necessary the sellers fault. It could have happened during shipping. I wrote to the company to find out what could be done. At first they replied that they did not have anything to send me to fix the chair. This being a 300.00 chair, I do not want to have it on my patio looking like this, it ruins the look of the entire chair. After another email the seller did refund the entire cost of the chair! This was actually more than we expected for the seller to do and we are extremely pleased. So with this being said, we will order another chair and hopefully it will arrive in tact! We did sit in the chair and it is extremely study and comfortable. A BIG BIG Thank you! to the seller for making this right!